Frequently asked questions
Does my business need a website?
A business without a website is like a restaurant without a sign on the door! If you don’t have a website, you really need
to drop everything and let us assemble your menu! Even if you’ve never sampled the delicacies of the web, it’s time to
sink your teeth into it! As our society moves more and more digital, you don’t want to be left hungry. A well-designed
and functional website is one of the most important marketing tools you’ll ever find!
Do you offer complete website solutions?
We sure do! Shokunin offers an affordable a la carte menu of services, including hosting, design, development, and
marketing strategy services for all sizes of businesses. We’re also expert APPetizer developers, and can make
something sure to catch the eye of your clients.
Are there any hidden costs in web design services?
Our waiters and chefs will discuss your requirements ahead of time and cook up a package customized to meet your
budget and your needs. Everything will be laid out on the menu, before you receive your bill.
I’m not sure what to say about my business or myself. Help!
That’s quite alright! Design and development are only part of our menu of services. We also offer a comprehensive
menu of content writing services at affordable prices. Your website’s content plays a few very important roles in your
overall marketing plan, from converting window shoppers to clients to making a lasting first impression, to your site’s
visibility in the search engines. Shokunin has whipped up content for websites across many industries. We also offer
article submission, press releases, and much more! Good content gives your visitors something they can really sink their teeth into!
How long will it take for my website to be completed?
Our chefs work at your pace! Common areas of delay in the creation of a new website is the creative process on the
client’s end, including text, images, and other information. If you need your meal in a rush, we will do everything in our
power to meet that deadline!
What is a CMS website?
A content management system, shortened to CMS, is something that many business owners love to sink their forks into.
A CMS allows you to post your own content, and manage postings, pages, and other elements without any formal
training. It’s like taking the kitchen home with you!
Which CMS is best for me?
The CMS that you’ll want to use is largely dependent on the type of website that you’d like served up. If you’re looking
for a personal or business site that you’re using to disseminate information, WordPress usually works best. If you’re
looking to sell your wares online, Magento is typically the way to go.
What is WordPress?
WordPress is the result of many chefs working on many courses throughout the years, crafting a content management
system that is easy to use. You’ll have the whole kitchen sink at your disposal, being able to add text, images, video,
audio, and more with easy-to-use tools. If you’ve ever created a Word document or updated a Facebook profile, you
can work with WordPress!
What is Magento?
Magento eCommerce is an open source shopping cart and eCommerce platter that allows users to sell things online.
Highly customizable like many sushi and sashimi, an eCommerce store can be crafted to sell goods and services with a
vast array of functions including transactions, marketing, inventory management, and so much more. The software is
scalable… works great for a small intimate meal or a banquet!
Will my website be “Search Engine” friendly?
Every website that we create places a significant emphasis on ensuring that Google, Bing, Yahoo, and other smaller
search engines can sink their teeth into your content. This gives you a competitive advantage, as you’re likely to appear
above your competition, and have a better chance to make a great first impression.
How can I promote my website?
Our team of highly skilled SEO experts will work with you to deliver measurable results in your online marketing
campaigns. Finding the best recipe takes time, but rest assured, our chefs are hitting the books everyday, learning the
latest techniques to get your site on the plates of your clients!
Will my site look the same to everyone?
Your visitors may see some differences in your site’s layout depending on the browser that they’re using, screen size,
and other factors. We design and develop websites with that in mind, and design sites that can scale to your user’s
particular device. Each recipe is tested extensively before we bring it to your table.
Can my website be viewed on smartphones or tablets?
While standard recipes made by Shokunin can be accessed on most mobile devices, they are not optimized for mobile
browsing. Contact our sales staff if you need a mobile optimized website at an additional cost. Highly recommended by our chefs!
Do you offer post-design support?
Absolutely! Our team is available and will help you with any technical issues that you may encounter faster than a sushi
chef’s knife. All websites include 60 minutes of support each month for one year. This includes simple tasks such as
changing text, images, or setting up email accounts. If you need a more advanced recipe, we’ll give you a quote so
you’re not surprised.
What about hosting?
Shokunin provides one year of free hosting on our optimized WordPress and Magento servers that will serve up your
website quickly and reliably. Hosting with Shokunin provides a layer of security, as our ninjas are ready to stop any
hackers or other problems.
After one year, is my site still online?
After the first year, support and hosting will cost $30 for a WordPress site and $60 for a Magento eCommerce site each
month, billed quarterly. You’ll receive an early notification so you can keep your site up and running reliably, providing
your customers with consistent quality.
Can I move to another host?
We’d hate to see you go, but yes, you can move to another host of your choice. Should you make the choice to try out
another restaurant, please let us know as soon as possible so that we can provide a seamless experience.
What if I have further questions?
If you have any further questions, our chefs and wait staff are here to answer. Contact a Shokunin representative today!